We at Peanuts Online want your online experience to be enjoyable, simple and successful.
Please review our policies and procedures and let us know if you have any questions or concerns by contacting us using our online form.
Payment & Shipping Times
We accept most credit card/debit cards. Most orders are shipped from Mainland UK on the same day if received before 1 pm and we have the item in stock. If the item you have ordered is out of stock we will contact you and let you know the lead time on your purchase normally 2-3 days.
We do not ship on Saturday, Sunday or Local/Public Holidays.
Customers must allow 10 working days for delivery before we will reship or refund orders.
Any returns should be sent to the following address. Please include a note with your order number, name and address etc with your returned items.
Peanuts Online Ltd
Watermans Business Park
Staines Upon Thames
In the unlikely event that any items in your order are unavailable for immediate shipment the item(s) will be shipped immediately once back in stock with no additional shipping charges.